Course Title
| Course Description
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Project New Horizon Release 2 Licensee Overview Video
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This video highlights the major changes impacting licensees in Release 2 of the PLCB’s Project New Horizon. (4:10)
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Licensee Maintenance - Add Authorized Agent QRG
| This course reviews how to add and/or remove an Authorized Agent in LOOP. Authorized Agents are personnel who can pick up products on behalf of a licensee.
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Licensee Maintenance - Add Special Order Supplier(s) as Authorized Vendor(s) QRG
| This course reviews how to add a supplier as an authorized vendor in LOOP for purposes of placing Special Orders (SOs) for review and approval by licensees in LOOP.
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License Maintenance – Manage Contacts (Members) QRG
| This course reviews how licensees with a designated Licensee Administrator role can update contact details, referred to as “member information,” in LOOP. The “Members” area within LOOP is used to provide access and assign roles that determine what tasks and data can be performed/viewed by individuals within a licensee's organization.
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Licensee Maintenance - Manage Payment Method QRG
Updated QRG - effective Jan. 8, 2024
| This course reviews how to update and add licensee payment methods in LOOP.
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Licensee Maintenance - Manage Purchase Lists QRG
| This course reviews how licensees with a designated Licensee Buyer, Approver or Admin role create, manage or delete purchase lists in LOOP.
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Licensee Maintenance - View and Update Profile Information QRG
Updated QRG - effective Jan. 8, 2024
| This course reviews how a licensee views and edits licensee profile data in LOOP.
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Licensee - Cancel Placed Orders in LOOP QRG
| This course reviews how to cancel an order placed in LOOP.
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Licensee - Special Order Approval QRG
| This course reviews how licensees with a designated Licensee Approver role review and approve Special Orders (SOs) placed in LOOP.
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Licensee - Submit Return Request in LOOP QRG
| This course reviews the process for Licensee Admins to initiate and submit a return request in LOOP.
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Licensee - View Placed Orders and Details in LOOP QRG
| This course reviews how licensees with a designated Licensee Buyer role view placed orders and order details in LOOP.
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Licensee – LOOP Order Entry QRG
| This course reviews how to enter and manage orders placed in LOOP.
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