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RAMP Certification

RAMP certification is granted to licensed premises upon successful completion of all five required components. Completing either the owner/manager or server/seller training alone does not grant certification to the establishment or the person completing the training.         

1. Owner/Manager Training focuses on those most responsible for determining daily operations and policies of the licensed establishment – the owner and manager. Training topics will include creation of house policies and procedures for staff and the public, as well as aspects of the Server/Seller training.
*NEW Virtual Training option available.*

    • An owner or the PLCB-approved manager must complete this training to qualify for RAMP certification.

    • Training may be completed three ways: virtual (instructor led), online (no instructor) or classroom (in person, instructor led).
      Please note: Classroom trainings are currently not available due to COVID-19 precautions.

    • Follow these instructions to register for a RAMP Owner/Manager training.

    • If you are unsure who the current PLCB-approved manager is, contact the Bureau of Licensing .

2.  Server/Seller Training benefits anyone who serves or sells alcoholic beverages and/or checks IDs, including owners and managers of licensed establishments. The training covers how to detect fake IDs,   identify signs of intoxication and responsibly manage patrons.          

3.  New Employee Orientation must be provided to each member of the licensee's current alcohol service staff and to each new employee within 30 days of hire. Subsequently, a Licensee New Employee Orientation Form (PDF) must be completed and signed by each new employee.          

    • Owners/managers and security personnel that serve or sell alcohol and/or check IDs must also complete this form. 

    • It is the licensee’s responsibility to ensure that either the owner, manager or a designated instructor conducts the orientation.

    • Licensees must maintain a completed and signed Licensee New Employee Orientation Form for each member of the alcohol service staff for the duration of their employment. 

4.  Signage must be posted at the licensed establishment regarding responsible alcohol service.              

    • At least two signs must be posted minimally addressing acceptable forms of ID and refusal of alcohol service to minors and visibly intoxicated patrons.

    • Appropriate signage may be ordered through PLCB+ once an account is created, or a licensee may use other signage equivalent in size and content to PLCB-provided signs.

    • Signage must be prominently displayed so that it can be easily observed by patrons.

    • Licensees shall be responsible for posting and maintaining the signage at all times.

5.  Apply for RAMP Certification – After the completion of the previous four requirements, the fifth and final component requires the licensee to apply for the RAMP certification in PLCB+ by following these instructions.    

A licensed establishment is not RAMP-certified until all requirements are met and certification is granted by the PLCB.​

Benefits of RAMP certification to the licensee include:

    • Knowledgeable, well-trained alcohol service staff and management
    • Recognition as a responsible licensee in your community
    • Less likelihood of dram shop liability
    • Possible liquor liability insurance discount
    • Possible reduction in fines and penalties issued by an Administrative Law Judge for serving a minor or visibly intoxicated patron (as long as the licensee was RAMP-certified at the time of the violation and had no citations for either of those two violations in the previous four years).

Licensees may contact their regional office for assistance.

Central Region, 717.558.2160
Eastern Region, 610.940.1217
Western Region, 412.723.0109

Toll-free: 866.275.8237